Our commitment to excellence is reflected by a focus on staff training and development

Training and development

Magicman has developed a reputation for first class service, providing damage repair solutions that are precise, durable and entirely matched. Maintaining this reputation is our primary focus and therefore we invest heavily in training to ensure that all Magicman technicians are tutored to achieve the highest standard of repair and customer service. 

The Magicman training academy is located at our Brighton HQ. Here technicians spend a number of weeks being trained in damage assessment, the proficient use of our specialist tools and the application of our vast range of  fillers, hardeners, paints, lacquers and polishes. Once qualified all technicians are continually evaluated and attend supplementary training courses to ensure they are familiarised with new products and techniques.

We always congratulate our latest trainees on the Magicman Facebook, Twitter and LinkedIn pages when they receive their certificates. Check them regularly for updates and photos.

WE ARE OPEN FOR BUSINESS AS USUAL

Magicman are following Government Guidance on the control of the coronavirus (Covid-19) and take the health and safety of their staff and customers extremely seriously. All our technicians are checked daily that they are safe to work and we do not attend any jobs where the customer has self-isolated. When our technicians are attending, they are wearing throwaway gloves and masks as necessary.

Our call centre staff are all in the office as usual and available to deal with all enquiries and immediate bookings. We are currently trying to deal with all bookings as fast as possible and to attend and complete works within 48 hours if achievable. Our repairs are carried out with the minimum of disruption and items are often back in use within a matter of hours.

Please call 0345 458 1010 or email [email protected] as usual.

For further guidance please visit the Government website: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public