UKAS accredited status achieved

Magicman has successfully upgraded its International Standards accreditation to UKAS accredited status following the latest audit of its management systems.

The audit, conducted by leading consultancy Alcumus, revealed that the Company is continuing to maintain excellent quality control as a result of its managerial policies and procedures and has therefore retained its certification for ISO 9001:2008, ISO 14001:2004 and BSA OHSAS 18001:2007.

The audit of Magicman, the UK’s premier hard surface damage repair service, did not reveal a single deficiency in any of its management systems and highlighted staff training to be of an exemplary standard. For the first time, the audit process also embraced subsidiaries Magicman Glass Ltd and Magicman Global Licensing Ltd and both are now fully certified. The audit involved a thorough assessment of all key aspects of the business, including staff training, health and safety practices, workflow management, customer service and business administration, with several inspections of work being carried out on site included by the Alcumus auditors.

Mark Henderson, Magicman CEO of the Magicman group said “We are absolutely delighted with the audit report. We are a quality focused business and so my approach has always been to invest properly in training and support resources to ensure we consistently deliver an excellent service. It’s therefore very gratifying to receive this endorsement. I’m particularly pleased that our new divisions are now accredited”.

Magicman provides a service to repair damage to all types of hard surface on site. Damage to wood, laminate, ceramic, marble, uPVC, stone, metal and even glass can be expertly removed by the innovative repair techniques that Magicman has developed. Cracks, chips, dents, scratches and stains are effectively removed, restoring the surface to its previous condition.

For further details please call 0845 458 1010, or email [email protected]




Magicman are following Government Guidance on the control of the coronavirus (Covid-19) and take the health and safety of their staff and customers extremely seriously. All our technicians are checked daily that they are safe to work and we do not attend any jobs where the customer has self-isolated. When our technicians are attending, they are wearing throwaway gloves and masks as necessary.

Our call centre staff are all in the office as usual and available to deal with all enquiries and immediate bookings. We are currently trying to deal with all bookings as fast as possible and to attend and complete works within 48 hours if achievable. Our repairs are carried out with the minimum of disruption and items are often back in use within a matter of hours.

Please call 0345 458 1010 or email [email protected] as usual.

For further guidance please visit the Government website: