It’s Virtual Housing Week but lockdown repair arrears are real

With lockdown easing, many postponed non-essential repairs and home improvement projects are now back underway, and builders, plumbers, electricians and carpenters are slowly getting back to work. Great news for landlords, housing associations and homeowners, as well as home improvement professionals alike. The landscape has of course changed - with additional health and safety, PPE and social distancing considerations front of mind and fully in place, it does mean that the backlog of stalled projects and repairs is now being handled.

Which? magazine reports that during March and April this year, 73% of homeowners could not find a professional to carry out essential works to fix urgent issues such as leaking pipes, a broken fence or that temperamental boiler. And so the rise of lockdown DIY disaster became a real thing - cracked tiles, holes in baths, scratched floors, holes drilled in the wrong place...the list goes on. During lockdown, landlords and housing associations received an unprecedented number of complaints from tenants - 43% of which were about repairs.

As an industry, we now see a great need, and opportunity to work hard together to not only overcome this backlog but to ensure that homeowners and tenants feel safe and protected while repairs are carried out. Ahead of the ‘Virtual Housing Festival next week’ (7th - 11th September), Magicman will be thinking about how we can work collaboratively, sustainably and safely to ensure this.

We are an award winning national, and (when travel permits!) international repair and restoration service, with a team of over 100 skilled technicians serving the domestic, housing, construction and insurance industries and businesses as well as providing onboard refurbs of cruise ships interiors worldwide. One Magicman technician over several tradesmen, quicker call out lead times, reduced cost and a guaranteed service. Yet with the flexibility to provide a team for large builds or estates.

Magicman means less stress, time wasted and costs for landlords, housing associations and homeowners. But most importantly less downtime, interruption and stress for tenants from start to finish. This is even more important at a time when there is still uncertainty about social contact and the risk of infection and where there is a need to reassure tenants by simplifying the repair process.

As a business we are passionate about partnering with housing associations, landlords and homeowners alike to move forwards together into this new landscape, building trusted relationships and community within the housing industry, homeowners and tenants as we go. We provide sustainable in-situ repairs of baths, sinks, worktops, windows, doors, tiles and floors. Reducing landfill, and the greenhouse gases produced in the manufacture and distribution of replacement items. By repairing an item, we typically save customers 80% of time and money, with craftsmanship second to none.

To discuss how we can work together, contact [email protected].

We are following Government Guidance on the control of Covid-19 and take the health and safety of staff and customers extremely seriously. Our technicians are checked daily that they are safe to work and we do not attend any jobs where the customer has self-isolated. When our technicians are attending, they are wearing gloves and masks and respecting social distancing. For further guidance please visit the Government website.